(Please close this window or tab to return to your search results.)

Program: Eversource Connecticut Electric Discount Rate Program

Agency: EVERSOURCE ENERGY - ELECTRIC UTILITY


Resource Number: 86606673
Alternate name: Financial Hardship

Description

Electric discount program for Eversource customers will provide a monthly discount for eligible Individuals with a financial hardship status on their electric account. There are two tiers of discounts depending on the individuals annual household income or receipt of a public assistance benefit.

Eligible income for 10% Discount Rate:
Individuals may be eligible for the 10% discount on their monthly electric bill if have a financial hardship status on the electric account.

**To qualify, individuals household annual income for all adults over 18 must be at or below 60% of the state median income, or individuals can show receipt of a public assistance benefit for at least one household member.

Eligible income for the 50% Discount Rate:
Individuals may be eligible for the 50% discount on a monthly electric bill if individuals have a financial hardship status on a electric account.

**To qualify, a household annual income for all adults over 18 must be at or below 160% of the federal poverty guidelines, or individuals can show receipt of a public assistance benefit for at least one household member.




Program Phones:
800-286-2828Voice
Credit and Collection Center
866-438-6476Fax
Fax to submit documents

Website: www.eversource.com/content/residential/account-billing/payment-assistance/discount-rate

Location information
EVERSOURCE ENERGY - ELECTRIC UTILITY - CREDIT AND COLLECTION CENTER  
Location: (n/a)
Hartford, CT 06141
(Map)

Site Phones:
800-286-2828Voice
Credit and Collection Center
800-286-5844Voice
Eversource Special Assistance Unit for eligible callers
800-791-3369Voice
Notifications for Customers with Life-Support Equipment
866-438-6476Fax
Fax to submit documents

Hours of operation
Site Hours:
M-Th: 8am-6pm; F: 8am-4:30pm

Site Hours:

Open:
Closed:
Fri
08:00am
04:30pm
Thu
08:00am
06:00pm
Wed
08:00am
06:00pm
Tue
08:00am
06:00pm
Mon
08:00am
06:00pm


Mailing Address: PO Box 270, Hartford, CT 06141

Program Delivery
Eligibility: Eversource customers who currently have a financial status on electric account; individuals can apply for a 10% discount on monthly electric bill if at or below 60% of the State Median Income; Eligibility for 50% monthly discount income at or below 160% of the Federal Poverty Guideline
Application Process: Apply online: Two ways to see if eligible for or verify individual hardship status; Individuals can either provide receipt of eligible public assistance benefits, or submit proof of income documents that verify meeting the income eligibility requirements:

Eligibility for 10% Discount - Documents required:

Individuals must have at least one person in the household that can show receipt of a public assistance benefit from one of the following programs:

**Medicaid or Access Health; HUSKY B;
**State HUSKY B;
**Connecticut Energy Assistance Program (CEAP);
**Section 8 Housing, Rental Assistance Program
**Medicare Savings Programs (MSP);
**Additional Low-Income Medicare Beneficiary (ALMB);
**Special Low-Income Medicare Beneficiary (SLMB)

If you don't receive one of the public assistance benefits listed above, the following guidelines determine how much all household members over 18 can make to be at or below 60% of the state median income and qualify for a 10% discount on the electric bill:

If you meet these income requirements, you must submit one of the following verification documents for all household members over 18 -

**Unemployment benefit letter or most recent bank statement;
**Employment (last four weekly pay stubs, last two bi-weekly paystubs, last monthly paystub);
**Self-employment (most recent year 1099 Tax Form);l
**Social Security benefit letter;
**Child support, pension, retirement, or other benefit letter or most recent bank statement showing direct deposit

Eligibility for 50% Discount - Documents required:

You must have at least one person in the household that can show receipt of a public assistance benefit from one of the following programs:

**Supplemental Security Income (SSI)/Social Security Disability Income (SSDI);
**Temporary Assistance for Needy Families (TANF)/Temporary Family Assistance (TFA);
**State Administered General Assistance (SAGA);
**Department of Social Services State Cash Assistance, State Supplement;
**Women, Infants and Children (WIC);
**Supplemental Nutrition Assistance Program (SNAP):
**Medicaid or Access Health; HUSKY A, C, D:
**State HUSKY A:
**Refugee Cash Assistance and Refugee Medical Assistance;
**Connecticut free or reduced lunch program;
**Head Start;
**Medicare Savings Programs (MSP);
**Qualified Medicare Beneficiary Program (QMB)

If you don't receive one of the public assistance benefits listed above, the following guidelines determine how much all household members over 18 can make to be at or below 160% of the federal poverty guidelines and qualify for a 50% discount on your electric bill:

If you meet these income requirements, you must submit one of the following verification documents for all household members over 18 -

**Unemployment benefit letter or most recent bank statement
**Employment (last four weekly pay stubs, last two bi-weekly paystubs, last monthly paystub)
**Self-employment (most recent year 1099 Tax Form)
**Social Security benefit letter
**Child support, pension, retirement, or other benefit letter or most recent bank statement showing direct deposit

*************************

After confirming eligibility to receive one of the eligible public assistance benefits or meet the income eligibility requirements, individuals may submit documents securely in several ways:

**Log in to your account to upload your documents;
**Send them via U.S.P.S. mail at Eversource, Attn: Credit Dept., P.O. Box 270, Hartford, CT 06141;
**Submit documents via fax at 866-438-6476;
**Call us at 800-286-2828;
**Contact your local Community Action Agency;
**Eversource will review and verify an individuals information within 10 business days. If you are eligible, you will start to see a discount on your bill in December 2023
Program Fees: No fee
Documents Required: See application process here in program for documents required or visit the Eversource website for full instructions on what documents required
Defined coverage area(s), for the Program offered at selected Site:
CT -Statewide


Custom fields
FeesNo fee
Walk Ins AcceptedNo
Categorized as:
Electric Service Payment Assistance


Skip Navigation Links.