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Eligibility:
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To book a ride on SacRT Flex, customers must be one of the following:
- Senior (age 62 or older)
- SacRT Disabled ID cardholder
- SacRT GO certified
- Low-Income (Recipients of CalFresh/SNAP, CalWorks/TANF, Medi-Cal, or SacRT's DHA Pass)
Youths aged 13-17 in low-income households can ride alone if registered by an adult parent or guardian under one of the low-income categories. Young children must be secured in a car seat provided by the accompanying parent or guardian.
Service animals are welcome on SacRT Flex at no additional charge. No pets allowed.
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Languages:
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Spanish, English
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Application Process:
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Eligible riders must pre-apply online to access the service. Once approved, individuals can download the app to request a trip. If an approved rider is unable to use the app, they can book a ride on SacRT Flex by calling the reservation line. Reservations must be made in advance. Trips can be booked up to two days in advance and no later than 7 pm the day before.
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Payment methods:
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Program Fees:
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A flat fare of $2.50 per trip for each customer. Payments can be made with exact cash/coins or credit/debit through the app. No discounts or passes are accepted. Children under 18 can ride free with an eligible parent. Caregivers can ride free with an eligible passenger.
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Documents Required:
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Proof of low-income status: Receipts for CalFresh benefits, CalWorks benefits, Medi-Cal, or General Assistance.
Proof of disability status (if applicable): Must be already certified for SacRT GO, have a SacRT Disabled ID, or have a DMV disability placard.
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Normal Wait Time:
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An application may take up to 2 weeks to be reviewed and approved.
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