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Program: Highland Hospital - Financial Assistance & Charity Care

Agency: ALAMEDA HEALTH SYSTEM (AHS)



Description

Highland Hospital, part of Alameda Health System, offers Financial Assistance and Charity Care for uninsured and underinsured patients who are unable to pay for medically necessary hospital services. Eligible patients may receive free or discounted care based on household income and financial need. Financial assistance is available regardless of immigration or citizenship status.  

If a patient does not qualify for Charity Care, Financial Counselors can assist with screening and applying for Medi-Cal and other county or state healthcare assistance programs.





Program Phones:
510-437-4961Phone
(Financial Counselors / Enrollment Services)
510-437-4800Phone
General Hospital Phone

Website: www.alamedahealthsystem.org/wp-content/uploads/2023/05/Charity-Care-Policy.pdf

Location information
Sites offering this program
+ Oakland- 1411 East 31st Street ->
 
Location: 1411 East 31st Street
Oakland, CA 94602
(Map)

Hours of operation
Program Hours:

Open:
Closed:
Fri
8:30am
5:00pm
Thu
8:30am
5:00pm
Wed
8:30am
5:00pm
Tue
8:30am
5:00pm
Mon
8:30am
5:00pm


Disabilities Access: No information has been provided by Agency
Mailing Address: 1411 East 31st Street, Oakland, CA 94602

Program Delivery
Eligibility: Uninsured or underinsured patients with financial need.
Household income at or below 350% of the Federal Poverty Level may qualify for 100% Charity Care.
Patients with incomes above 350% FPL who have high medical expenses may qualify for discounted care.
No citizenship or immigration requirements.
Application Process: Apply through a Highland Hospital Financial Counselor. Applicants must provide documentation of household size and gross monthly income (e.g., recent pay stubs, tax returns, or bank statements).
Documents Required: Proof of household size
Proof of gross monthly income
Additional financial documentation as requested
Defined coverage area:
CA-Alameda County


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