Resource Number: 4094060
Alternate name: Sacramento Municipal Utility District



Note from service provider: All SMUD buildings remain closed due to COVID-19. Payments can be made in My Account or by calling 1-888-742-7683. We aren’t disconnecting power due to non-payment through April 30, 2021, at the earliest.

Description
Note from service provider: All SMUD buildings remain closed due to COVID-19. Payments can be made in My Account or by calling 1-888-742-7683. We aren’t disconnecting power due to non-payment through April 30, 2021, at the earliest.

Provides assistance for questions related to utility service problems including power outages, payment options, billing information, energy usage, energy-saving programs and reporting a problem such as power theft or a dark street light.

Pay locations available throughout Sacramento County.

Energy Efficiency Incentive Programs Available for installation or recycling of energy-efficient appliances such as refrigerators, washers, and smart thermostats, whole house fan, etc. Example rebates are $75 for purchasing an energy star refrigerator or up to $3,000 for an energy star Heat Pump Water Heater.

Call 8-1-1 Before you Dig - "Call Before You Dig" helps protect you from unintentionally hitting underground utility lines while working on digging projects.

If stormy weather knocks down a power line call 1-888-456-7683 or 911 immediately. Check the website for current power outages. Read SMUD Outage FAQs.

To learn more about programs and services offered please visit the links below:

• To sign up for paperless billing
• Billing options
• Apply online for low-income assistance discount
• Medical equipment use discount application
• Sign up for electrical home repair coverage
• Donate to help your neighbors in need
• Shop SMUD’s Energy Store
• Getting started with solar

Program Phones: 888-742-7683 Customer Service 866-651-4420 Spanish Customer Service 888-456-7683 Street Light Outages / Power Lines Down 916-732-6630 TDD 916-732-5596 TDD - After Hours 916-732-5207 Fax

Website: www.smud.org Email: customerservices@smud.org

Categorized as:

Residential Energy/Water Conservation Systems/Devices Residential Energy/Water Conservation Rebates Utility Service Connection/Repair Electric Service Providers Alternative Energy Sources Development/Use Bill Payment Locations Power Line/Pipeline Information Utility Line Location Information/811 Services Energy Information Services Skip Navigation Links.