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Program: ARREARAGE MANAGEMENT PLAN (AMP) - PG&E

Agency: PACIFIC GAS AND ELECTRIC COMPANY


Resource Number: 72181599
Alternate name: PGE

Description
The Arrearage Management Plan (AMP) is a debt forgiveness plan for PG&E customers who are eligible. For every on-time payment over a 12-month period, a portion of the customer’s past due amount is reduced. Customers must be enrolled in one of PG&E's financial assistance programs, CARE or FERA, and may also be participating in REACH and/or LIHEAP programs.
 
See ARREARAGE MANAGEMENT PLAN (AMP) on this page for more info and FAQs:
https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/payment-assistance-overview/payment-assistance-overview.page

Who can participate in AMP?
In order to be eligible for this plan, you must be a residential customer and meet all the following eligibility requirements. You must:Can I also participate in the REACH and LIHEAP programs if I am enrolled in AMP?
Yes, you can participate in REACH and LIHEAP. Any financial assistance payments (pledges) from the LIHEAP program would only be applied to current charges while enrolled in AMP.

If I am enrolled in AMP and then enroll in LIHEAP, can I use financial assistance payments from LIHEAP to pay my past-due balance?
No. Your LIHEAP payments will only apply to future energy charges. If you are enrolled in AMP, your LIHEAP payments cannot be applied to any debt amount eligible for AMP debt forgiveness.
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Call PG&E for details:  800-743-5000


Program Phones:
800-743-5000Toll free

Website: www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/payment-assistance-overview/payment-assistance-overview.page

Program Information
ARREARAGE MANAGEMENT PLAN (AMP) - PG&E  
Location: 127 East Main Street

Grass Valley, CA
(Map)

Hours of operation
Program Hours:

Open:
Closed:
Mon
8:30 AM
5:00 PM
Tue
8:30 AM
5:00 PM
Wed
8:30 AM
5:00 PM
Thu
8:30 AM
5:00 PM
Fri
8:30 AM
5:00 PM


Mailing Address: Pacific Gas and Electric Company, PO Box 7979, San Francisco, CA 94120

Program Delivery
Eligibility: Determined by income. Adults Families Females Males
Languages: Cantonese, Mandarin, Spanish, Vietnamese, English
Application Process: Fill out out an online application at www.pge.com/care or enroll via phone or request for an application via mail by calling PG&E at 1-877-660-6789
Program Fees: Free
Documents Required: No proof of income required when applying for CARE. However, CARE customers may be randomly notified via PG&E letter to provide proof of income during their certification period.

CARE customer are asked to follow the instructions on the letter by listing all members of your household. Complete the form. Then, provide copies of income documents for every member of your household with an income. When you’re finished, mail or fax the completed form and documents to the CARE Program in the envelope provided.
Defined coverage area:


Custom fields
COVID-19 resourceNevada County; Placer County; All
LocationNevada County; Placer County
Record OwnerNevada County; Placer County
Categorized as:
Utility Service Payment Assistance
Electric Service Payment Assistance * Low Income
Gas Service Payment Assistance * Low Income
Utility Service Providers


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Verification

Person at the resource who last verified this information:
Last Verified On: 4/8/2021
Last Verified By: 211
 





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