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Program: ACCESS Program (Acute Crisis Care and Evaluation for System-wide Services)

Agency: ALAMEDA COUNTY BEHAVIORAL HEALTH CARE SERVICES (ACBHCS)



Description
NOTE:  Alameda County ACCESS PROGRAM: http://www.acbhcs.org/providers/Access/access.htmAcute Crisis Care and Evaluation for Systemwide Services 1-800-491-9099

Offers the system wide point of contact. Services provided include:
  • information
  • screening 
  • referrals for mental health and substance use services and treatment
Telephone service is staffed during business hours by licensed mental health clinicians. Helps with general behavioral health questions and determining eligibility for a range of outpatient services. After hours calls are answered by Crisis Support Services of Alameda County.


Program Phones:
800-491-9099Phone
ACCESS Program
510-346-1010Phone
ACCESS Program

Website: www.acbhcs.org

Location information
Sites offering this program
+ Oakland- Bancroft Avenue Suite 125C ->
 
Location: 7200 Bancroft Avenue, Suite 125C
Oakland, CA 94605 (Map)

Hours of operation 		Program Hours:
24-hour voicemail. After hours phone calls answered by Crisis Support Services of Alameda County.
Program Hours:

Open:
Closed:
Mon
8:30am
5pm 		Tue
8:30am
5pm 		Wed
8:30am
5pm 		Thu
8:30am
5pm 		Fri
8:30am
5pm


Disabilities Access: Fully accessible to individuals using mobility aids
Mailing Address: 7200 Bancroft Avenue, Suite 125C, Oakland, CA 94605

Program Delivery
Eligibility: Open to all residents of Alameda County
Languages: Interpreter services available, Spanish, English
Application Process: Call for information and referrals, centralized intake service
Program Fees: No fee for telephone services or referrals.
Documents Required: No Information has been provided by Agency.
Defined coverage area:
CA-Alameda County


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