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Program: ACCESS Program (Acute Crisis Care and Evaluation for System-wide Services)

Agency: ALAMEDA COUNTY BEHAVIORAL HEALTH CARE SERVICES (ACBHCS)


Resource Number: 38903902
Description
Offers the system wide point of contact. Services provided include:
  • information
  • screening 
  • referrals for mental health and substance use services and treatment
Telephone service is staffed during business hours by licensed mental health clinicians. Helps with general behavioral health questions and determining eligibility for a range of outpatient services. After hours calls are answered by Crisis Support Services of Alameda County.


Program Phones:
800-491-9099Phone
ACCESS Program
800-309-2131Phone
Crisis Support Services of Alameda County (24-hour crisis line)
844-682-7215Phone
ACBHD Substance Use Access and Referral Helpline
855-856-0577Phone
Alameda Alliance for Health
510-752-1075Phone
Kaiser Oakland

Website: www.acbhcs.org

Location information
Sites offering this program
+ Oakland- 2000 Embarcadero Cove ->
Oakland- 2000 Embarcadero Cove  
Location: 2000 Embarcadero Cove, Suite 400
Oakland, CA 94606 (Map)

Hours of operation 		Program Hours:
Calls made during after-hours, the weekend and holidays are answered and triaged accordingly by Crisis Support Services of Alameda County.
Program Hours:

Open:
Closed:
Mon
8:30am
5pm 		Tue
8:30am
5pm 		Wed
8:30am
5pm 		Thu
8:30am
5pm 		Fri
8:30am
5pm


Disabilities Access: Fully accessible to individuals using mobility aids
Mailing Address: 2000 Embarcadero Cove, Suite 400, Oakland, CA 94606

Program Delivery
Eligibility: Alameda County residents who have Alameda County Medi-Cal, HealthPAC, or those who are Medi-Cal eligible.
Languages: Interpreter services available, Cantonese, Mandarin, Spanish, Tagalog, Vietnamese, English, Cambodian
Application Process: Call for intake
Program Fees: No fee for telephone services or referrals.
Documents Required: No Information has been provided by Agency.
Service Area: CA - Alameda County - Alameda; CA - Alameda County - Albany; CA - Alameda County - Berkeley; CA - Alameda County - Castro Valley; CA - Alameda County - Dublin; CA - Alameda County - Emeryville; CA - Alameda County - Fremont; CA - Alameda County - Hayward; CA - Alameda County - Livermore; CA - Alameda County - Newark; CA - Alameda County - Oakland; CA - Alameda County - Piedmont; CA - Alameda County - Pleasanton; CA - Alameda County - San Leandro; CA - Alameda County - San Lorenzo; CA - Alameda County - Sunol; CA - Alameda County - Union City
Defined coverage area:
CA-Alameda County


Custom fields
Transport EligibilityNo
Transport AccessibleNo
Categorized as:
Mental Health Crisis Lines
Mental Health Evaluation * Mental Health Issues


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Verification

Person at the resource who last verified this information:
Last Verified On: 7/18/2024
Last Verified By: Siobhan Lilly
Title: Admin. Specialist II
Phone Number: 5108330649
Email Address: siobhan.lilly@acgov.org
 





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