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Program: Office of Health Equity

Agency: ALAMEDA COUNTY BEHAVIORAL HEALTH CARE SERVICES (ACBHCS)


Resource Number: 38905907
Description

Responds to complaints, grievances, and appeals from clients and family members on care and treatment in Mental Health and Alcohol and Drug facilities. Creates a supportive, inclusive, and trauma-informed environment for all stakeholders. Stakeholders include:

  • beneficiaries
  • family caregivers
  • community advisory boards





Program Phones:
800-779-0787Phone
Main number
800-896-4042Phone
California Department of Mental Health Ombudsman
800-734-2504Phone
Patient Rights
800-896-2512TTY

Website: www.acbhcs.org

Location information
Sites offering this program
+ Oakland- 2000 Embarcadero Cove ->
Oakland- 2000 Embarcadero Cove  
Location: 2000 Embarcadero Cove, Suite 400
Oakland, CA 94606
(Map)

Hours of operation
Program Hours:

Open:
Closed:
Mon
8:30am
5pm
Tue
8:30am
5pm
Wed
8:30am
5pm
Thu
8:30am
5pm
Fri
8:30am
5pm


Disabilities Access: Fully accessible to individuals using mobility aids
Mailing Address: 2000 Embarcadero Cove, Suite 400, Oakland, CA 94606

Program Delivery
Eligibility: Open to all ACBHCS stakeholders
Languages: Interpreter services available, English
Application Process: Call to apply
Program Fees: Call for fee information
Documents Required: No Information has been provided by Agency
Service Area: CA - Alameda County
Defined coverage area:
CA-Alameda County


Custom fields
Transport EligibilityNo
Transport AccessibleNo
Categorized as:
Health Facility Complaints


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Verification

Person at the resource who last verified this information:
Last Verified On: 7/22/2024
Last Verified By: Siobhan Lilly
Title: Admin. Specialist II
Phone Number: 5108330649
Email Address: siobhan.lilly@acgov.org
 





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