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Program: Office of Health Equity

Agency: ALAMEDA COUNTY BEHAVIORAL HEALTH CARE SERVICES (ACBHCS)



Description

Responds to complaints, grievances, and appeals from clients and family members on care and treatment in Mental Health and Alcohol and Drug facilities. Creates a supportive, inclusive, and trauma-informed environment for all stakeholders. Stakeholders include:

  • beneficiaries
  • family caregivers
  • community advisory boards





Program Phones:
800-779-0787Phone
Main number
800-896-4042Phone
California Department of Mental Health Ombudsman
800-734-2504Phone
Patient Rights
800-896-2512TTY

Website: www.acbhcs.org

Location information
Sites offering this program
+ Oakland- 2000 Embarcadero Cove ->
 
Location: 2000 Embarcadero Cove, Suite 400
Oakland, CA 94606 (Map)

Hours of operation
Program Hours:

Open:
Closed:
Mon
8:30am
5pm 		Tue
8:30am
5pm 		Wed
8:30am
5pm 		Thu
8:30am
5pm 		Fri
8:30am
5pm


Disabilities Access: Fully accessible to individuals using mobility aids
Mailing Address: 2000 Embarcadero Cove, Suite 400, Oakland, CA 94606

Program Delivery
Eligibility: Open to all ACBHCS stakeholders
Languages: Interpreter services available, English
Application Process: Call to apply
Program Fees: Call for fee information
Documents Required: No Information has been provided by Agency
Defined coverage area:
CA-Alameda County


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