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Program: ConneCT MyAccount Online Benefits Tool - Benefits Assistance (General)


Resource Number: 17317803
MyAccount is an online tool for current DSS clients to create an account to access certain information about their benefits, or for new clients to apply for benefits. Once a client is registered, information about their DSS benefits such as application status, benefits currently active, household members receiving benefits, and notification about any upcoming redeterminations can be viewed. DSS applications and forms are also available on this website and a pre-screening tool to check for eligibility for programs.  Clients can visit connect.ct.gov to access the website.

NOTE:  If clients forget password, there is an option on website, under Access Now, to reset a password.   

"How To" videos (How to Create an Account, How to Reset Your Password, How to Retrieve Your User ID, How to Report Changes Online, How to Renew Your Benefits Online) are available at: https://portal.ct.gov/DSS/Common-Elements/How-to-Apply-for-Services/Video-Guides-for-DSS-Clients   

Update 5/2022: New mobile-friendly application called MyDSS for use by client households throughout Connecticut.  MyDSS will help individuals access benefit information and interact with DSS anytime, anywhere, on any device! Unlike a traditional mobile application, you won’t find MyDSS on the app store. Individuals can visit www.mydss.ct.gov and save it as a shortcut to your phone.  Please see the FAQ at www.mydss.ct.gov for more guidance about how to save MyDSS to an iPhone or Android phone.
Follow the link, Video Guides for DSS Clients, to learn more about MyDSS app.

The following benefits can be applied for online, in addition to downloading an application and mailing it in, or visiting a DSS regional office. Individuals will be notified by mail, with the determination of their request:

Go to http://www.connect.ct.gov/access/jsp/access/Home.jsp and click on apply now to start the process:

The Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamp Program, is a nutrition program that helps low-income individuals and families buy food. The Federal governments created the program to help people with low income eat well to stay healthy. 

Connecticut has several health care programs that help residents get health care coverage: 
* HUSKY A (for children under 19, parents, pregnant women, and adults who live with and take care of children who are related to them) - Connecticut children and their parents or a relative caregiver; and pregnant women may be eligible for HUSKY A (also known as Medicaid), depending on family income 
*HUSKY B (for children under 19) - Uninsured children under age 19 in higher-income households may be eligible for HUSKY B (also known as the Children's Health Insurance Program).  Depending on specific income level, family cost-sharing applies. 
* HUSKY C (for people who are 65 or older, blind, or disabled) - - Connecticut residents aged 65 or older, or who are aged 18 through 64 and who are blind, or who have another disability, may qualify for coverage under HUSKY C (also known as Medicaid for the Aged/Blind/Disabled, or Title 19). 
*HUSKY D (for low-income adults ages 19-64)  - Connecticut residents aged 19 through 64, who do not qualify for HUSKY A; who do not receive federal Supplemental Security Income or Medicare; and who are not pregnant, may qualify for HUSKY D (also known as Medicaid for Low-Income Adults). 
*Medicare Savings Program - The Medicare Savings Programs (MSP), also known as Qualified Medicare Beneficiary (QMB), Specified Low Income Beneficiary (SLMB) and Additional Low Income Beneficiary (ALMB), help pay for your Medicare premiums. QMB will also pay for your Medicare co-insurance and deductibles. We can only make the payment if the provider accepts Medicaid. 
*Family Planning Services - Connecticut residents of any age who do not receive HUSKY may qualify for this program.  This program extends coverage for family planning services to individuals at no cost even if they already have private health insurance. 
* Medicare Saving Programs 
There are three Medicare Savings Programs (MSP) that help you pay for your Medicare Part B premiums. They are the Qualified Medicare Beneficiary program (QMB), the Special Low Income Medicare Beneficiary program (SLMB) and the Additional Low Income Medicare Beneficiary program (ALMB). A household's income determines which category they qualify for. All three programs pay Medicare Part B premiums. QMB also pays Medicare co-pays and deductibles on Medicare-covered services. It does not cost anything to apply for or receive benefits from this program. 
* Long-term Care services 
'Long term services and supports' is also referred to as 'long-term care.'  Many people thought it exclusively meant nursing home care. It includes a variety of care and services over an extended period of time that can be provided in many settings including: 
* In your home; At other sites in your community; *In a managed residential setting; or * In an institutional setting.  Your choice of provider care and services can make it possible for you to continue to live at home rather than in a nursing home or other type of residence.  Residential options are sometimes appropriate, however.  It really depends on your needs and circumstances.  

Connecticut children and their parents or a relative caregiver; and pregnant women may be eligible for Temporary Family Assistance which is the name for the Jobs First cash assistance program paid to recipients.   
*The State Supplement program gives money to help people with disabilities and the elderly meet basic living costs. These individuals must have a source of income such as Social Security or Supplemental Security Income (SSI) in order to qualify for assistance under the State Supplement program. 
*SAGA Cash Assistance (SCA) gives money to help adults without children who are unable to work for medical reasons. The program also helps families who are not eligible for other department programs. 
* Temporary Family Assistance (TFA) is a cash assistance program for basic and special needs which are paid to families with dependent children and pregnant women.  

New Update Implemented 1/2015:  

Online Changes to the Client Portal, MyAccount are now available. Clients are now able to report changes and upload supporting verifications through their MyAccount

NOTE: The “Report Change” link in the home page of the client’s MyAccount is where they may access this new feature.  

Program Phones:
Client Information & Benefits Center Line
Questions/problem accessing My Account
Senior Administrator
Deidre S. Gifford, MD, MPH

Website: connect.ct.gov/access/jsp/access/Home.jsp

Location information
Location: 55 Farmington Avenue
Hartford, CT 06105

Site Phones:
Client Information & Benefits Center Line
Questions/problem accessing My Account

Hours of operation
Site Hours:
M-F: 8am-4:30pm; Benefits Center line hours: 7:30am-4pm

Site Hours:


Program Delivery
Service Area:
Defined coverage area(s), for the Program offered at selected Site:
CT -Statewide

Custom fields
Unpublished NotesUnpublished Notes (Program)

DSS Benefits Center Line: (855-626-6632) - IVR options

1. EBT

2. Status of apps, documents, benefit information

Then press 1 for new clients
Or press 2 document submission

3. Phone Interviews
4. Request for forms
5. DSS office information
6. Child support, PSE, social work, fair hearings, fraud
7. Healthcare

Benefits Center open M-F: 7:30am-4pm

(updated 9/4/20, kq)
Categorized as:
Benefits Assistance

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Agency Background


Acquired Brain Injury (ABI) Waiver
Application Process for NEW Medicaid Long-Term Services and Supports, Medicaid Waiver Program Applicants
Autism Spectrum Disorder, ASD Services
Bureau of Child Support Enforcement (BCSE)
Burial/Cremation Expense Assistance
Community First Choice Program
ConneCT MyAccount Online Benefits Tool - Food Stamps
ConneCT MyAccount Online Benefits Tool - HUSKY
ConneCT MyAccount Online Benefits Tool - TANF/Jobs First/State Administered General Assistance (SAGA)
ConneCT Pre-Screener Benefits Tool
Connecticut Child Support Card (Connecticut Chase Visa Debit Card)
Connecticut Energy Assistance Program (CEAP) - Administration
Connecticut Home Care Program for Elders
Connecticut Housing Engagement and Support Services (CHESS)
ConnTRANS Organ Transplant Recipient Program
Conservator of the Person Program (COPP)
CT Abortion Rights Information; CT Choice; Connecticut Choice
DSS-Assisted Child Support Enforcement Subsidized Testing
EBT Card Customer Service Center
EBT Card Replacement Service
Fair Hearings and Appeals
Family Planning Services - Limited Benefit
Food Stamp/SNAP Applications
Healthy Start
HUSKY A and HUSKY B Coverage for Uninsured Children Ages 0-12 - With no Qualifying Immigration Status
HUSKY A for Parents and Caretaker Relatives
HUSKY B - Non-Medicaid CHIP Program
HUSKY B Prenatal Care Coverage for Individuals who are Pregnant and Undocumented
HUSKY C (Medicaid for the Aged, Blind, Disabled)
HUSKY D - Medicaid for the Lowest Income Populations (formerly Medicaid LIA)
Katie Beckett Waiver Program
MED-Connect, Medicaid for the Employees with Disabilities
Medicaid Provider Assistance Center
Medicaid Transportation Complaints
Medical Expense Spend Down Policy - HUSKY C
Medicare Savings Program (MSP): QMB / SLMB / ALMB
Money Follows the Person
My Place CT
MyDSS Mobile Application
Online Grocery Purchases using SNAP EBT Card
Pandemic Emergency Assistance Fund (PEAF)
Personal Care Attendant Program
Pharmacy Benefit Customer Call Center for HUSKY Members
Pharmacy Prior Authorization
Protective Services for the Elderly (PSE)
Provider Relations: Health Care/Pharmacy Inquiries/Enrollment/Billing Referrals: Connecticut Medical Assistance Program
Public Benefit Fraud Reporting Hotline
Refugee Cash Assistance
SNAP Rule - Able Bodied Adults Without Dependents (ABAWD)
State Administered General Assistance (SAGA)
State Supplement to the Aged, Blind or Disabled (Cash Assistance)
Temporary Family Assistance (TFA)

Tax Status: None or unknown
Legal Status: Government - State