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Program: Minnesota Health Care Programs Member Help Desk

Agency: Minnesota Department of Human Services

Resource Number: 36870669
Alternate name: Minnesota Health Care Programs; MHCP: Minnesota Care; MinnesotaCare; MA; Medical Assistance

The MHCP Member Help Desk provides information and referral services to persons who are on Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare.

Provides information about applications, eligibility, health care policy, benefits, access to providers, authorizations, and claims.

Refers callers to appropriate county and state agencies for specialized information on services.

Program Phones:
(800)657-3672Toll free

Website: mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/mhcp-help-desk.jsp
Email: dhs.info@state.mn.us

Location information
Elmer L Andersen Human Services Building - Main Site  
Location: 540 Cedar Street
Saint Paul 55164
Program Hours:
8 am - 5 pm Monday - Friday
Disabilities Access: Accessible main entrance; designated handicapped parking; policy for provision of accessible service; accessible public restroom
Mailing Address: PO Box 64972, Saint Paul, MN 55164-0972

Program Delivery
Eligibility: Recipients of Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare
Languages: Interpreters available
Application Process: Call; toll-free number available only to Minnesota callers from outside the metro area
Program Fees: None
Documents Required: Medical Assistance card; Medicare card; Social Security card

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