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Program: Minnesota Health Care Programs Member Help Desk

Agency: Minnesota Department of Human Services


Resource Number: 36870669
Alternate name: Minnesota Health Care Programs; MHCP: Minnesota Care; MinnesotaCare; MA; Medical Assistance

 Description

The MHCP Member Help Desk provides information and referral services to persons who are on Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare.

Provides information about applications, eligibility, health care policy, benefits, access to providers, authorizations, and claims.

Refers callers to appropriate county and state agencies for specialized information on services.




Program Phones:
(651)297-3862Intake
(800)657-3672Toll free
(651)431-7472Fax
(800)627-3529TTY

Website: mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/mhcp-help-desk.jsp
 Email: dhs.info@state.mn.us

Location information
Elmer L Andersen Human Services Building - Main Site  
Location: 540 Cedar Street
Saint Paul 55155
Program Hours:
8 am - 5 pm Monday - Friday
Description: The Elmer L. Andersen Human Services building; parking for visitors in the Andersen Ramp attached to the building
Disabilities Access: Accessible main entrance; accessible parking; accessible public restroom; policy for provision of accessible service
Mailing Address: 444 Lafayette Road, DHS Mailroom, Saint Paul, MN 55155

Program Delivery
Eligibility: Recipients of Minnesota's Health Care Programs who are eligible under the Medical Assistance and MinnesotaCare programs
Languages: Interpreters available
Application Process: Call; toll-free number available only to Minnesota callers from outside the metro area
Program Fees: None
Documents Required: Medical Assistance/Medicaid (MA) card; Medicare card; Social Security card


Custom fields
Method of PaymentNone
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