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Program: Daytime and After Hours Shelter Teams

Agency: Hennepin County Human Services and Public Health Department

Resource Number: 36898899
Alternate name: Health Services Building; Hennepin County Shelter Team

Family shelter information and locations for Hennepin County funded shelters.

Website: www.hennepin.us/residents/human-services/emergency-assistance
Email: socialservices@hennepin.us

Location information
Health Services Building - Human Services Center Site  
Location: 525 Portland Avenue South, Health Services Building

Minneapolis 55415

Site Phones:
(844)803-8466Toll free

Hours of operation
Site Hours:

8 am
4:30 pm
8 am
4:30 pm
8 am
4:30 pm
8 am
4:30 pm
8 am
4:30 pm

Disabilities Access: Accessible main entrance; designated handicapped parking; policy for provision of accessible service; accessible public restroom
Mailing Address: 525 Portland Avenue South, Health Services Building, Minneapolis, MN 55415

Program Delivery
Eligibility: - Families in need of shelter in Hennepin County

- Age limit for children is 18; 18 year olds must verify attendance in high school

- Must be a U.S. citizen or have a child that is a U.S. citizen; clients with a Green Card or 'legal status' are ineligible; refugees may be eligible on a case-by-case basis
Languages: Interpreters available
Application Process: New Procedures as of 3/17/2020 - 4/6/2020:

- All public facing services are closed to walk-in traffic, including all Human Services Centers

- Intake phone: 612-348-9410, Daytime hours 8 am - 4:30 pm, Afterhours 1 pm - 11 pm, 7 days a week,

- All Shelter Team services will be offered by phone only. The Daytime and Afterhours staff will be manning the phones 7 days a week.

- The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available
Program Fees: None
Documents Required: Picture ID; birth certificate required for each child

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Person at the resource who last verified this information:
Last Verified On: 3/10/2019

Agency Background

Programs at Hennepin County Human Services and Public Health Department

Adoption Services
Adult Protection
Advocates and Appeals
Burial/Funeral Assistance
Chemical Health
Child and Teen Checkups
Child Care Assistance
Child Care Licensing
Child Protection
Child Support Services
Children's Mental Health
Children's Mental Health Crisis Services
COPE - Mental Health Crisis Services for Adults - Community Outreach for Psychiatric Emergencies
Diversionary Work Program (DWP)
Domestic Abuse Service Center
Emergency Assistance - EA
Emergency General Assistance - EGA
Follow Along Program
Food Support Program
Foster Care and Licensing
Fraud Information and Complaints
General Assistance - GA
Health Care for the Homeless Project
Hennepin Community Volunteers
Hennepin County Mental Health Center
Hennepin County Public Health Clinic
Homeless Access Unit
Housing Support
Human Services Centers, Satellite Centers and Health Services Locations
Immunization Services
Initial Contact Front Door Social Services
Medical Assistance - MA
Medical Transportation Assistance
Medicare Savings Programs
Mental Health Housing
Minnesota Family Investment Program - MFIP
Minnesota Food Assistance Program - MFAP
Minnesota Supplemental Aid - MSA
Office of Multicultural Services - OMS
Parent Support Outreach Program
Prepetition Screening - PSP
Project CHILD
Project Connect
Refugee Cash Assistance Program - RCA
Refugee Medical Assistance - RMA
Relative Custody Assistance
Start Today Hennepin
Teen Parent Program
Veterans Services
WIC Program - Women, Infants and Children
Work Supports

Accreditations: Does not apply
Funding: Federal; state; county; fees

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