SHASCOM 911
www.shascom911.com
Resource Details
Alternate Name Shasta Area Safety Communications Agency
Description


Provides a consolidated 9-1-1 emergency response agency serving Shasta County. From their Communications Center in Redding, they provide dispatching services to:

  • Redding Police and Fire Departments
  • Anderson Police Department
  • Shasta County Sheriff’s Department
  • Ambulance services.

In an emergency, call or text 911 immediately. Examples of emergencies include:

  • Fire
  • Flood
  • Crime, especially if in progress
  • Car crash, especially if someone is injured
  • Medical emergency requiring immediate medical attention.

To receive emergency alerts, sign up for AlertShasta.

Alerts can be by text message, phone call, or email. They can notify one about situations involving:

  • Potential wildfire
  • Evacuation notices
  • Severe weather
  • Unexpected road closures
  • Missing persons
  • Bio-terrorism
  • Boil-water notices.

"Know Your Zone": One can find their evacuation zone online at protect.genasys.com.

Note: Those who previously signed up for CodeRed must now sign up with AlertShasta. If in need of additional help, email request to [email protected]. Do not use this email for emergencies as it is not monitored.

Agency Status Active
Defined coverage areas:
California - Shasta County
Physical Address 3101 South Street
Redding CA
96001 United States
  View map of this location
Hours Of Operation 24 hours, seven days a week
Program
Eligibility Open
Languages Offered Translation services available for most languages
Documents Required None


Contact Information
Mailing Address
Emergency 9-1-1
Non-Emergency 530-245-6540
Main Email Address [email protected]
Sites offering this Program SHASCOM 911


 Last Verified On: 8/11/2025