UNEMPLOYMENT INSURANCE BENEFITS: Provides temporary, partial wage replacement for eligible persons. NOTE: Federal employees who receive Unemployment Insurance benefits while furloughed will be required to repay all UI benefits once the retroactive pay has been disbursed.

General information and answers to frequently asked questions available online. Specific questions regarding Unemployment Insurance claims addressed via live chat, phone, or kiosk. Individuals should be in a location where they can access BEACON portal without interruptions.

Callers will learn:

• about denial and appeal rights;

• about nearby unemployment insurance offices;

• how to file a claim for unemployment insurance;

• how to submit a bi-weekly claim certification to request payment (telecert);

• how to file for benefits if person worked in another state in the last 18 months, but live in Maryland;

• how to file for benefits if person worked for the Federal Government or served in the military in the last 18 months;

For information on an existing claim or to file biweekly continued claim (request for payment) over the telephone, call the appropriate center listed below:

1. Baltimore Metro South Claim Center
2. 410-368-5300
3. 1-877-293-4125
4. SERVES:
5. Baltimore City
6. Anne Arundel County
7. Howard County
8. 
   
9. College Park Claim Center
10. 301-313-8000
11. 1-877-293-4125
12. SERVES:
13. Calvert County
14. Charles County
15. Montgomery County
16. Prince Georges County
17. St. Mary's County
18. 
    
19. Cumberland Claim Center
20. 301-723-2000
21. 1-877-293-4125
22. SERVES:
23. Allegany County
24. Frederick County
25. Garrett County
26. Washington County
27. ​
28. Salisbury Claim Center
29. 410-334-6800
30. 1-877-293-4125
31. SERVES:
32. Caroline County
33. Dorchester County
34. Kent County
35. Queen Anne's County
36. Somerset County
37. Talbot County
38. Wicomico County
39. Worcester County
40. Towson Claim Center
41. 410-853-1600
42. 1-877-293-4125
43. SERVES:
44. Baltimore County
45. Carroll County
46. Cecil County