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Alternate Name
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HEAP, Low Income Home Energy Assistance Program, LIHEAP
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Description
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Provides a payment credit towards electric, gas, or propane utility bill. Credit is pay once a year to one utility company. Credit ranges from $403 to $755. Credit may take up to 8-12 weeks to appear on utility bill. Applicants are still responsible for paying utility bill while the credit is being processed.
Emergency help may be available for households with 24-48-hour or shut off notices through the Energy Crisis Intervention Program.
Program is provided through the San Joaquin County Department of Aging and Community Services. Energy credit support is subject to funding availability. Download the paper application at Forms and Application Packets
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Hours Of Operation
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Phone line closed Mon-Fri 12noon-1pm. Website accessible Mon-Sun 24 hours.
Office closed on New Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, and Christmas Day.
Mon: 9am 4pm
Tue: 9am 4pm
Wed: 9am 4pm
Thu: 9am 4pm
Fri: 9am 4pm
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Eligibility
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Applicants must be legal residents, meet income guidelines, and be named on the energy bill.
Income Guidelines at 60% of State Median Income:
Household / Monthly Gross Income
1 / $3,170.00
2 / $4,145.41
3 / $5,120.83
4 / $6,096.25
5 / $7,071.58
6 / $8,047.00
7 / $8,229.91
8 / $8,412.75
9 / $8,595.66
10 / $8,778.58
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Languages Offered
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English and Spanish. Additional languages are provided via a translation service.
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Program Fees
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No fees
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Application Process
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Call to request an application by mail, pick up application at HSA office, or visit website to download application
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Documents Required
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*Complete Intake application
*Current Energy Bill (provide all pages)
*Verification of income for all household members in last 30 days - CalWORKs/CalFresh; SSI, SSA, Pension and Annuities, Wages, Interest Income, Disability Compensation, Unemployment Benefits, Child and/or Spousal Support, GA, Veteran's Benefits, Current signed Federal Form 1040 Tax Return pages 1 and 2, Schedule 1, and Schedule C for self-employed only or Schedule E for Rental Income
*Legal Residency Status - US Birth Certificate, CA Real ID, US Passport (not expired), Certificate of Naturalization, Permanent Resident Card (not expired)
*Government Identification - Driver License, State or Tribal ID, US Military Card (front and back), US Passport or Passport Card (not expired)
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Programs at this agency
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Foster Care Program
Adoption Program
Seniors Against Investment Fraud
Meals on Wheels
Home Weatherization Assistance Program
Children Services
Medi-Cal Program
Senior Lunch Program
Food For You - Commodity Program
CalFresh Program
Adult Protective Services
In-Home Supportive Services
Taft Community Center Services
Thornton Community Center Services
Northeast Community Center
Kennedy Community Center Services
Lodi Community Center Services
Larch Clover Community Center Services
Garden Acres Community Center Services
Boggs Tract Community Center Services
General Assistance Program
Department of Aging
Cooling and Warming Centers
Ombudsman Program
Linkages Program
Family Caregiver Support Program
Independent Living Program
Freedom Alert
CalWORKs Homeless Assistance Program
CalWORKs Program
Silver Harvest Program
The Emergency Food Assistance Program and Donated Food
Senior Commodity Food Program
Mobile Farmers Market and Food Demonstration
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