SAROCA LONG-TERM CARE OMBUDSMAN
www.sarcoa.org

From agency: SOUTHERN ALABAMA REGIONAL COUNCIL ON AGING (SARCOA)
Resource Details
Alternate Name STATE OMBUDSMAN
Description SAROCA LONG-TERM CARE OMBUDSMAN

The Long Term Care Ombudsman is available to assist residents of nursing homes and assisted living facilities with their complaints. The Ombudsman will thoroughly investigate and attempt to resolve all complaints received. Ombudsman complaints are kept confidential; Information is disclosed only under the direction of the person being assisted.
Services are:
  • Provide information about long term care options
  • Provide education about resident rights
  • Investigate complaints made by or on behalf of long term care residents
  • Make suggestions to family members and long term care facilities about ways to improve quality of life for residents
  • Make referrals to other agencies and organizations whose serves may be of benefit to residents.
  • Perform in services to educate facilities on topics related to the care of residents
  • Assist the facility in explaining to residents and family members their responsibilities to the facility and to the other residents
Agency Status Active
Coverage Area Barbour, Coffee, Covington, Dale, Geneva, Henry, and Houston Counties

Defined coverage areas:
Alabama - Barbour County
Alabama - Coffee County
Alabama - Covington County
Alabama - Dale County
Alabama - Geneva County
Alabama - Henry County
Alabama - Houston County
Physical Address 1075 South Brannon Stand Road
Dothan AL
36305 United States
  View map of this location
Program
Eligibility - ELDERLY, 60 AND OVER
- A long term care resident
- A family member
- A long term care facility
- Any other concerned individual
Application Process To contact the Ombudsman or for more information, call the Southern Alabama Regional Council on Aging (SARCOA) at (334)793-6843 or 1-800-239-3507 or write to: 1075 South Brannon Stand Road/ Dothan, AL 36305.
Programs at this agency SARCOA MEDICAID WAIVER PROGRAM
SARCOA CAREGIVER ASSISTANCE
SARCOA IN-HOME SERVICE PROGRAM
SARCOA SENIORX PROGRAM
SARCOA LEGAL ASSISTANCE
SARCOA HOME DELIVERED MEALS
SARCOA VOLUNTEER & DONATION PROGRAMS
SARCOA-AGING AND DISABILITY RESOURCE CENTER
SARCOA FANS FOR LIFE
ABBEVILLE SENIOR CENTER
HEADLAND SENIOR CENTER
NEWVILLE SENIOR CENTER
ASHFORD SENIOR CENTER
BAPTIST VILLAGE SENIOR CENTER
COTTONWOOD SENIOR CENTER
MADRID SENIOR CENTER
ROSE HILL SENIOR CENTER
TAYLOR SENIOR CENTER
WEBB SENIOR CENTER
COFFEE SPRINGS SENIOR CENTER
GENEVA SENIOR CENTER
HARTFORD SENIOR CENTER
SAMSON SENIOR CENTER
SLOCOMB SENIOR CENTER
CLAYTON SENIOR CENTER
CLIO SENIOR CENTER
SARCOA MEDICARE ENROLLMENT EVENTS
EUFAULA SENIOR CENTER
DAMASCUS SENIOR CENTER
ELBA SENIOR CENTER
ENTERPRISE SENIOR CENTER
INO SENIOR CENTER
KINSTON SENIOR CENTER
MT PLEASANT SENIOR CENTER
NEW BROCKTON SENIOR CENTER
NEW HOPE SENIOR CENTER
PINE LEVEL SENIOR CENTER
ZION CHAPEL SENIOR CENTER
ANDALUSIA SENIOR CENTER
FLORALA SENIOR CENTER
OPP SENIOR CENTER
DALEVILLE SENIOR CENTER
MIDLAND CITY SENIOR CENTER
NEWTON SENIOR CENTER
OZARK SENIOR CENTER
GORDON SENIOR CENTER

Contact Information
Mailing Address
Dothan AL
36305 United States
Toll Free 800-239-3507
Service/Intake 334-793-6843
STATE OMBUDSMAN 334-242-5743