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Description
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Investigates reports of abuse and neglect for residents residing in long-term care facilities such as nursing homes or board and care homes. Identifies and resolve complaints made by or on behalf of facility residents, as well as to provide services to help in safeguarding their health, safety, welfare and rights. Ombudsman can help with: - Resident right issues
- Physical abuse and neglect
- Dietary concerns
- Financial issues (billing concerns, benefits, financial exploitation)
- Concerns about physical or chemical restraints
- Transfer and discharge issues
- Privacy and confidentiality
- Witness of Advance Directives in Skilled Nursing Facilities
- Supporting resident and family councils
A program of San Joaquin County Aging and Community Services Department.
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Hours Of Operation
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Office closed on New Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, and Christmas Day
Mon: 8am 5pm
Tue: 8am 5pm
Wed: 8am 5pm
Thu: 8am 5pm
Fri: 8am 5pm
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