Pacific Gas and Electric Services

Resource Details
Alternate Name	PG&E Services, PGE Services
Description	Supplies electricity and gas to California residents within their service area. To start service or for more information, visit pge.com




Hours Of Operation	After hours customer service is available Mon-Sun 24 hours for emergencies and automated customer service. Website accessible Mon-Sun 24 hours. Mon: 7am 7pm Tue: 7am 7pm Wed: 7am 7pm Thu: 7am 7pm Fri: 7am 7pm Sat: 8am 5pm

Program
Eligibility	Open to all

Languages Offered	English and Spanish. Additional languages are provided via a translation service
Program Fees	Sliding scale. Call or check website for details
Application Process	Call or visit website to apply
Documents Required	Call or check website for details





Programs at this agency	CARE and FERA Programs Energy Saving Assistance Program Medical Baseline Program 811 Services PSPS Address Alerts Sign Up PSPS Generator and Battery Rebate Program PSPS Food Replacement Resources PSPS Medical Baseline Program PSPS Outage Map and Address Look Up PSPS Portable Battery Program PSPS Self-Identified Vulnerable Program PSPS Disability Disaster Access and Resources Self Generation Incentive Program Arrearage Management Plan Electric Vehicle Rebate Program PSPS PG&E Claims Match My Payment Program

Contact Information








TTY	7-1-1
Residential Customer Service Center Number	800-743-5000
24-hour Emergencies and Automated Customer Service Number	877-660-6789
24-hour Power Outage Information Center Number	800-743-5002
Pay by Phone Number	877-704-8470










Sites offering this Program	Oakland - PG&E Headquarters