Maryland Department of Human Services, Supplemental Nutrition Assistance Program (SNAP)
https://dhs.maryland.gov/supplemental-nutrition-assistance-program/about-the-food-supplement-program/
Resource Details
Alternate Name Maryland Department of Human Resources; DHR; DHS; SNAP; Food Stamps
Description

UPDATE 2026: EBT card services and the cardholder hotline will be temporarily unavailable on Sun, May 17, 2026, from 12AM to 12Noon. Starting Monday, May 18, users can manage benefits via the ebtEdge Cardholder Portal or the ebtEdge app. For updates visit https://dhs.maryland.gov/ebt-updates/. The cardholder helpline (1-800-997-2222) is available 24/7, except during the scheduled downtime. The state is transitioning to a new EBT card vendor to improve security and accessibility starting May 15. New EBT cards with EMV chip and tap technology will be issued this summer.


All SNAP recipients in all of Maryland between 18 and 64 years old who do not have an dependent or have a older teen dependent, veterans, people who are homeless, and young adults who recently aged out of foster care will be considered an Able-Bodied Adult Without Dependents (ABAWD). They will need to meet specific work requirements such as working, volunteering or attending a job training program for 20 hours a week to keep getting SNAP benefits. For more general information, visit https://dhs.maryland.gov/important-changes-snap-benefits/, for information about requirements and exemptions, visit https://dhs.maryland.gov/supplemental-nutrition-assistance-program/able-bodied-adults-without-dependents-abawds/or call the DHS Customer Call Center.

JOB TRAINING: To find more information about work programs, visit here: https://dhs.maryland.gov/documents/SNAP/FFY%2024-26%20E&T%20Partner%20Database%20Public.pdf .

SUMMER EBT: Provides families with school-aged children who receive free or reduced-price meals buy groceries during the summer break when school meals are unavailable. Families who qualify for the Maryland SUN Bucks program will receive $40 for June, July, and August a total of $120 for each eligible student. For more information visit https://dhs.maryland.gov/sunbucks/

SNAP: Formerly known as Food Stamps, helps low-income households buy food. A household as a group of people who live together and buy food and prepare meals together. The amount of food benefits will depend on the number of people in the household and on how much monthly income is left after certain expenses. Applicants must file an application, be interviewed, and meet all financial and technical eligibility requirements prior to issuance of SNAP benefits. For questions or issues about SNAP benefits individuals should contact the call center,1-800-332-6347.

SNAP benefits will be issued onto a card similar to a debit card, known as a EBT or Independence card. Issues or concerns with the EBT/Independence card should be addressed by contacting, 1-800-997-2222 or manage an EBT account at www.connectebt.com. The date that benefits are available on a EBT or Independence Card is based on the first three letters of the applicant's last name and the schedule can be found on the website.

For more information or to apply for the Supplemental Nutrition Assistance Program, individuals should contact their local department of social services or apply online at benefits.maryland.gov.

REIMBURSEMENT FOR STOLEN BENEFITS: Complete the online EBT Stolen Benefits Attestation Claim Form, benefits will be replaced in 10 days or sooner. For questions or to check the status of a pending claim, call the dedicated hotline at 1-833-330-7328. For in-person assistance visit a DSS office or a partner organization. For more information visit https://dhs.maryland.gov/ebt-reimbursement/

Defined coverage areas:
Maryland
 
Hours of operation:
Mon: 8AM 5PM
Tue: 8AM 5PM
Wed: 8AM 5PM
Thu: 8AM 5PM
Fri: 8AM 5PM
Program
Eligibility Income eligible Maryland residents.
Languages Offered Uses the language line.
Program Fees None.
Application Process Visit benefits.maryland.gov or the local department of social services to complete an application.
Documents Required Call for information.
Programs at this agency Maryland Department of Human Services
Maryland Department of Human Services, Office of Home Energy Programs
Baltimore City Office of Child Support
Anne Arundel County Child Support Administration
Baltimore County Office of Child Support
Carroll County Child Support Administration
Harford County Child Support Administration
Howard County Department of Social Services, Child Support Services
Montgomery County Office of Child Support Enforcement
Maryland Department of Human Services, Office of Refugees and Asylees
Maryland Department of Human Services, Kinship Navigator Program
One Church, One Child Adoption Program, Adoption Referral
Maryland Department of Human Services, Restaurant Meals Program
Maryland Department of Human Services, Customer Service
Maryland Department of Human Services, Public Assistance to Entrepreneurship (PA2E)


Contact Information
Fax Number 410-333-0423
TTY 800-925-4434
Constituent Services 800-332-6347
Main Email Address [email protected]
Director or Senior Administrator Name
Director or Senior Administrator Title
Director or Senior Administrator Phone
Director or Senior Administrator Email Address
Sites offering this Program 25 South Charles Street