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Alternate Name
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Public Safety Power Shutoff Medical Baseline, PSPS MBL
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Description
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Offers support for residential customers who rely on power for certain medical conditions. Program help lower monthly energy bill.
Customers enrolled in the Medical Baseline Program receive extra alerts through automated calls, texts, emails and door knocks in advance of a Public Power Safety Shutoff (PSPS) event or long outage.
For more information and how to apply, visit the Medical Baseline Program
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Hours Of Operation
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After hours customer service is available Mon-Sun 24 hours for emergencies and automated customer service. Online application available Mon-Sun 24 hours.y
Mon: 7am 7pm
Tue: 7am 7pm
Wed: 7am 7pm
Thu: 7am 7pm
Fri: 7am 7pm
Sat: 8am 5pm
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Eligibility
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California-licensed physician, nurse practitioner, or physician assistant must certify that a full-time resident in the home has one of the following medical issues and device(s):
*Ongoing medical condition that requires use of qualifying medical device(s) such as asthma and/or sleep apnea, life-threatening illness or compromised immune system, and special heating and/or cooling needs, paraplegic, hemiplegic or quadriplegic condition, multiple sclerosis (MS) with special heating and/or cooling needs, scleroderma with special heating needs.
*Qualifying Medical Devices: Electric or gas-powered device(s), for home use only, used to sustain the person's life or relied upon for mobility such as motorized wheelchair/scooter, IPPB or CPAP machines, respirator (all types), hemodialysis machine and iron lung, and additional heating or cooling to sustain the person's life or prevent deterioration of the person's medical condition.
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Languages Offered
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English, Chinese, Hmong, Korean, Russian, Spanish, and Vietnamese.
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Program Fees
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No fees
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Application Process
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Apply online. Can download, complete, and mail or email application
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Documents Required
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Medical Baseline Program Application
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Programs at this agency
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CARE and FERA Programs
Energy Saving Assistance Program
Medical Baseline Program
Pacific Gas and Electric Services
811 Services
PSPS Address Alerts Sign Up
PSPS Generator and Battery Rebate Program
PSPS Food Replacement Resources
PSPS Outage Map and Address Look Up
PSPS Portable Battery Program
PSPS Self-Identified Vulnerable Program
PSPS Disability Disaster Access and Resources
Self Generation Incentive Program
Arrearage Management Plan
Electric Vehicle Rebate Program
PSPS PG&E Claims
Match My Payment Program
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