California Adult Protective Services (APS) Hotline
https://cdss.ca.gov/inforesources/adult-protective-services

From agency: CALIFORNIA DEPARTMENT OF SOCIAL SERVICES (CDSS)
Resource Details
Description

Helps elder adults and dependent adults who are disabled, when these adults are unable to meet their own needs, or are victims of abuse, neglect, or exploitation.

Investigates reports of abuse of elders and dependent adults who live in private homes, apartments, hotels, or hospitals, or who are, or soon will be, experiencing homelessness.

Types of Abuse:

  • Physical: Hitting, kicking, burning, dragging, over or under medicating
  • Sexual Abuse: Unwanted sexual contact, sexual exploitation, forced viewing of pornography
  • Abandonment: Desertion or willful forsaking by anyone having responsibility for care
  • Isolation: Preventing the individual from receiving mail, telephone calls, visitors
  • Financial: Theft, misuse of funds or property, extortion, duress, fraud
  • Neglect: Failure to provide food, clothing, shelter, or health care for an individual under one’s care when the means to do so are available.
  • Self-neglect: Failure to provide food, clothing, shelter, or health care for oneself.
  • Mental suffering: Verbal assaults, threats, causing fear.
  • Abduction: Removal from this state and restraint from returning to this state of any elder of dependent adult.
 
Hours Of Operation 24 hours a day, 7 days a week, 365 days a year
Program
Eligibility Must be 60 years of age or older or dependent adults between 18-59 years of age that have a physical or mental disability.
Languages Offered Additional languages are provided via a translation service
Program Fees No fees
Application Process Call the Reporting Hotline. When prompted, enter your 5-digit zip code to be connected to your local county Adult Protective Service agency.
Documents Required No documents required
Programs at this agency Report Welfare Fraud
Safely Surrendered Baby Program
Community Care Licensing Division
Family Urgent Response System (FURS)
Electronic Benefit Transfer (EBT)
California Foster Care Ombudsperson
SUN Bucks
Golden Bear Pass


Contact Information
24-hour Statewide APS Hotline 833-401-0832
Sites offering this Program CDSS Main Office - Sacramento