Maryland Department of Labor, Unemployment Insurance Division
Resource Details
Alternate Name Maryland Dept. of Labor, Licensing & Regulation, Unemployment Insurance Division
Description UNEMPLOYMENT INSURANCE BENEFITS ASSISTANCE: Provides temporary, partial wage replacement for eligible persons. General information and answers to frequently asked questions re: benefits can be accessed online.
- This program is for people who have worked in the past 18 months. This service can be completed over the phone or via the Internet. The caller must know their social security number and information about their employment for the last 18 months (dates of employment, address of company). If they have dependent children under the age of 16 they must also know those children's date of birth and social security number. If they are a legal alien they must know their registration number. An automated telephone information line is available 24 hours/day, 7 days/week. Callers will be able to get general information about how to:
o Find the closest unemployment insurance office near your home.
o File a claim for unemployment insurance.
o Fill out a bi-weekly claim certification to request payment (telecert).
o File for benefits if you worked in another state in the last 18 months, but live in Maryland.
o File for benefits if you worked for the Federal Government or served in the military in the last 18 months.
Callers will also be able to get information about denial of benefits and appeal rights. 

Also provides information on the website including:
o How to apply for Maryland unemployment insurance video
o Frequently asked questions
o File an initial claim for unemployment insurance benefits or reopen
o File a bi-weekly continued claim to request payment (webcert)
o Obtain payment information
o Obtain Claim Center telephone numbers

For information on an existing claim or to file biweekly continued claim (request for payment) over the telephone call the appropriate call center listed below.

Claim Center telephone numbers:
Baltimore Metro South Claim Center    
Baltimore City
Anne Arundel County
Howard County

College Park Claim Center
Calvert County
Charles County
Montgomery County
Prince Georges County
St. Mary's County

Cumberland Claim Center
Allegany County
Frederick County
Garrett County
Washington County

Salisbury Claim Center
Caroline County
Dorchester County
Kent County
Queen Anne's County
Somerset County
Talbot County
Wicomico County
Worcester County

Towson Claim Center
Baltimore County
Carroll County
Cecil County
Harford County
Defined coverage areas:
Hours of operation:
Mon: 8AM 3PM
Tue: 8AM 3PM
Wed: 8AM 3PM
Thu: 8AM 3PM
Fri: 8AM 3PM
Eligibility Unemployed individuals, though some may be disqualified if they left a job without cause or discharged for cause.
Languages Offered Accommodations possible.
Program Fees None.
Application Process Call or visit the website.
Documents Required Call for information.
Programs at this agency Frederick County Workforce Services
Washington County American Job Center
Talbot County Career Center, Job Seeker Services
Lower Shore American Job Center, Job Seeker Services
Southern Maryland Jobsource, American Job Center
Montgomery Works
Upper Shore American Job Center, Chestertown Office
Dorchester County Career Center, Cambridge
Southern Maryland Workforce Services, Charles County
Cecil County One Stop Career Center, Job Seeker Services
Division of Workforce Development, Allegany And Garrett County, American Job Center
Caroline County One Stop Career Center, Job Seeker Services
Maryland Department of Labor, Division of Workforce Development and Adult Learning - SCSEP
Anne Arundel County Career Center, Linthicum Heights, Job Seeker Services
Anne Arundel County One-Stop Career Center, Linthicum Heights, Veterans Services
Maryland Department of Labor, Employment Standards
Maryland Department of Labor, Maryland Occupational Safety and Health Program
Maryland Department of Labor, Safety Inspection
Maryland Department of Labor, Work Permits for Minors
Maryland Department of Labor, Prevailing Wage Program
Columbia Workforce Center, Howard County, Job Search Resources
Columbia Workforce Center, Howard County, Case Management
Maryland Workforce Exchange, Virtual One-Stop Career Center
Maryland Workforce Exchange, Veterans Programs
Maryland Department of Labor, Apprenticeship Information
Maryland Department of Labor, Evaluation and Assistance
Division of Workforce Development, Westminster, Evaluation and Assistance
Division of Workforce Development, Westminster, Veterans Program
Division of Workforce Development, Employment Information for Individuals with Disabilities
Maryland Department of Labor, Commission of Financial Regulation
Maryland Department of Labor, Occupational and Professional Licensing Boards
Maryland Department of Labor, Racing Commission
Maryland Department of Labor, Unemployment Insurance Division, COVID-19
Maryland Department of Labor, Office of Small Business Regulatory Assistance (OSBRA)
Caroline County One Stop Career Center, Veteran's Services
Talbot County Career Center, Veteran's Services
Cecil County One Stop Career Center, Veteran's Services
Lower Shore American Job Center, Veteran's Services

Contact Information
Toll Free Number 800-827-4839
Fax Number 410-853-1668
TTY 410-767-2727
Main 410-949-0022
Report Fraud 800-492-6804
Main Email Address
Director or Senior Administrator Name Dayne Freeman
Director or Senior Administrator Title Assistant Secretary
Sites offering this Program 1100 North Eutaw Street