Resource Details
Description Updated 10/27/20 @ 8:32 AM 

Information & resources due to severe weather in the region. Additional info will be posted as it becomes available. Check often for updates. 


EligibilityThe Red Cross is providing $450 to households whose homes were confirmed to have been destroyed or sustained major damage from Hurricane
To be eligible for immediate financial assistance, households must meet all of the following requirements:

• Applicant’s pre-disaster primary residence (renter or homeowner) is located in a confirmed disaster-impacted geographic area.

• Applicant is the head of household and is not listed as a household member on any other Red Cross assistance application.

• Applicant’s primary residence suffered major damage or was destroyed.o Major damage is indicated by significant structural damage to a residence that requires extensive repairs. This may include substantial failure of the roof, walls or foundation, or a water line above 18 inches.o A residence that is destroyed is one that is a total loss or with damage so extensive that repair is not feasible.

• Applicant’s identity and proof of residence details can be verified.

Enrollment Beginning Monday, September 28, at 9:00am CST, households whose homes are destroyed or sustained major damage from Hurricane Sally may contact the American Red Cross by calling 1-800-RED-CROSS 
(1-800-733-2767), and selecting option 4 to speak to a dedicated call agent to complete an application for financial assistance.

Assistance lines are open Monday through Sunday from 7:30am-10:00pm CST. The deadline to apply for emergency assistance is Sunday, October 11 at 10:00pm CST.


Unemployment assistance available to workers in Baldwin, Escambia and Mobile Counties

Alabama Department of Labor Secretary announced Thursday, September 24, workers who became unemployed as a direct result of Hurricane Sally in Baldwin, Escambia, and Mobile Counties may qualify for unemployment assistance. 

People who live in or worked in these counties and became unemployed due to Hurricane Sally during the period of September 14, 2020 may be eligible for assistance under the Disaster Unemployment Assistance (DUA) program.

Claims can be filled through ADOL's website at or by calling 1-866-234-5382. The deadline to file a DUA claim is October 28,2020 for Baldwin, Escambia, and Mobile Counties.


The Crisis Cleanup Hotline is now closed 


800-621-3362 or  or   

Please remind those you are working with that if they receive a denial letter that it does not mean a “no.” They need to call the 800 FEMA number to follow-up and receive additional assistance.


CALL: 1-800-621-3362 FOR ASSISTANCE

Survivors may also register for federal disaster assistance:

  • By calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585). Helpline operators are also available to answer questions about applications already submitted.

Information that may be useful to have when you register includes:

  • Address of the damaged primary dwelling where the damage occurred
  • Current mailing address
  • Current telephone number
  • Insurance information and description of disaster-caused damage and loss
  • Total household annual income
  • Names and birth dates of family members who live in the household
  • Name and Social Security number of co-applicant (if applicable)
  • Routing and account number for checking or savings account so FEMA may directly transfer disaster assistance funds   For the latest information on Hurricane Sally, visit

Related Disaster(s)

The filing deadline to return applications for physical property damage is Nov. 19, 2020. The deadline to return economic injury applications is June 21, 2021.

(internal information)

Mobile County (Baldwin and Escambia) have been approved for individuals assistance.  There is a 1-800 number or FEMA’s website for families with storm damage and losses to be able to recoup losses up to a max grant level.  Even persons with insurance should apply for help if high deductibles or are not made whole from insurance.

SBA (Small Business Administraton) 

Baldwin County Business Recovery Center Gulf Shores Activity Center
260 Clubhouse DriveGulf Shores, AL 36543
Opens: Friday, Oct. 2 at 8 a.m.
Hours: Sunday-Saturday (7 days a week)8 a.m. to 8 p.m. (CST)

Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at
SBA Opens Business Recovery Center in Alabama For Businesses Affected by Hurricane Sally

The deadline to apply for a loan with the SBA is November 19, 2020. 


For assistance from the American Red Cross, please call:
(855) 891-7325 or call 251-544-6100 and wait for the Sally option.

   (Red Cross is not assisting with food loss) 


Call today through Monday, food pickup is on Tuesday

Feeding the Gulf Coast:

(directions for call center agents:)

Follow link:

Type in zip code: 
Adjust distace/milage while keeping transportation needs in mind
Give the caller the information for the food distribution sites

Escambia County Community Enabled, Inc. | (251)280-7005
Mondays, Wednesdays, and Fridays, 9:00 a.m. - 12:00 p.m.
1014 Douglas Avenue #3, Brewton, AL 36426




For real-time road conditions visit:


Those with Military emergency needs can contact Hero Care Network for assistance: 877-272-7337




Check with your child's school directly for the latest information.

MENTAL HEALTH (Disaster Distress Helpline):

Call: 800-985-5990
Text: Talk With Us to 66746


GoodRX for Meds Coupons:Save on your prescriptions, click on

Needy Meds:Click on for finding Pharmaceutical companies who make the meds. Then you can access that company to see if they have a prescription program to get the meds for free or at a reduced cost. 

Emergency Prescription Refills:A pharmacist can dispense a one-time emergency refill of up to a 30-day supply of the prescribed medication; under a state of emergency, the standard authorized 72-hour emergency supply limit is increased to a 30-day supply. Relevant policies and laws: State of Emergency Proclamation – Hurricane Michael (authorizes prescription of up to a 30-day supply) AL Code 34-23-75 (2016) – Emergency prescription refill (Law in place without state of emergency - In the event a pharmacist receives a request for a prescription refill and the pharmacist is unable to readily obtain refill authorization from the prescriber, the pharmacist may dispense a one-time emergency refill of up to a 72-hour supply of the prescribed medication).


Shot Records: Call:800.469.4599 or Email:

Medicare Cards:Phone: 800-772-1213; Website:

Passport: Phone: 202-955-0430 or 1-877-487-2778; Website: //

U.S. Savings Bonds:Phone: 800-722-2678 or 800-553-2663;Website: //

Tax Returns: Phone: 800-829-1040; Website: //

Military Records: Phone: 866-272-6272; Website:

Reports: Equifax, Experian or TransUnion: Phone: 877-322-8228; Website:

Social Security Card: Phone: 800-772-1213; Website:

Insurance Documents: Phone: Check with your own insurance agent; Website: //

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):Phone: Contact your own agent; Website: //

Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically


TO DONATE (supplies):

TO DONATE (Monetary= preferred):

The United Way of South Alabama has a relief fund to help residents in the Mobile, Clarke, Washington and Choctaw Cos.  You can donate by texting "SALLYRELIEF" TO 41444 OR VISIT

The American Red Cross of Alabama said it is unable to accept donations in the form of clothing, supplies or other items due to COVID-19, but offered other ways to help.

Visit, call 1-800-RED-CROSS or text SALLY to 90999 to make a $10 donation.



HOPE PLACE can help connect residents to resources in the community. 

Vicki Fussell
Director, HOPE PLACE Family Resource Center
212 Saint Joseph Street
Brewton, Alabama   36426

Agency Status Active, but do not refer
Defined coverage areas:
Alabama - Baldwin County
Alabama - Choctaw County
Alabama - Clarke County
Alabama - Conecuh County
Alabama - Escambia County
Alabama - Mobile County
Alabama - Monroe County
Alabama - Washington County