(Please close this window or tab to return to your search results.)

Program: State of California Franchise Tax Board - Tax Information Center

Agency: State of California Franchise Tax Board


Resource Number: 4091972
Alternate name: FTB

 Description

Provides various resources to help taxpayers file returns, make payments, check refund status, and resolve issues.

Key Services Offered:

  • Online Self-Service: 24/7 account access, including viewing balances, making payments, responding to notices, checking refund status, and managing power of attorney or tax information authorizations.
  • Refund Status: Check where your refund is online or via automated phone.
  • Payments: Options include Web Pay (free from bank account), credit card (with fees), or installment plans for eligible taxpayers.
  • Forms and Resources: Request tax forms, get tax calculators, wildfire tax relief info, or details on tax-exempt status for nonprofits.
  • Help for Tax Professionals: Dedicated tools and support for preparers.
  • Provides information about free tax preparation services for low-income individuals (services generally available from February 1 to April 15).





Program Phones:
800-338-0505
Automated Help Line - 24/7
800-852-5711
Customer Service
800-883-5910
Taxpayer Advocate Services
916-227-3203
Criminal Investigation Bureau - Tax Fraud
916-845-5511
Small Businesses / Disabled Veteran Business Enterprises
800-689-4776Toll free
Collections
916-227-6822Business Line
Sacramento Field Office
800-735-2929TTY

Website: www.ftb.ca.gov

Location information
Sacramento Tax Information Center - Franchise Tax Board  
Location: 3321 Power Inn Road, Suite 250
Sacramento, CA 95826 (Map)
Program Hours:
Toll-Free: Monday through Friday, 8 am - 5 pm;
Taxpayer Advocate: Monday through Friday, 8 am - 5 pm;
Live Chat: Monday through Friday, 8 am - 5 pm;
Collections Line: Monday through Friday, 8 am - 5 pm;
SB/DVBE Advocate: Monday through Friday, 8 am - 5 pm;
Criminal Investigation Bureau: Monday through Friday, 8 am - 4:30 pm
Description: Located on the corner of Power Inn Road and Cucamonga Avenue.
Bus Service: Nearest bus stop: Folsom Boulevard and Bicentenial Circle, SacRT bus #211.
Public Transportation Light Rail. Gold Line. Power Inn Station.
Disabilities Access: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
Mailing Address: Franchise Tax Board, PO Box 942840, Sacramento, CA 94240
Service Area:

Program Delivery
Eligibility: State of California residents.
Languages: Translation services are available for multiple languages. American Sign Language Interpreter available on request, Spanish, English
Application Process: Call, live chat, visit website, or walk-in.
Payment methods: Call for fee information
Program Fees: No fee for most services. Free to e-file state tax returns.
Documents Required: Call for details.
Service Area:
Defined coverage area:
CA -Statewide


Custom fields
American Sign Language AccessibilityAmerican Sign Language Interpreter available on request.
(Only visible to resource editors.)

 

Agency Background

Programs at State of California Franchise Tax Board
State of California Franchise Tax Board - California Earned Income Tax Credit & Young Child Tax Credit
Tax Status: None or unknown
Legal Status: Government - State
Funding: Taxes.





Print to PDF
Make PDF